Privacy Policy

Last modified: December 20, 2016.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise. When we say “TiViPE”, “us”, “we”, or “our” we are talking about the company TiViPE.

TiViPE provides messaging, internet calling, and other services to users. Our Privacy Policy helps explain our information practices.

Information we collect

TiViPE receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.

Information you provide

  • Your Account Information. You provide your username account together with a password. You may also add other information to your account, such as your name, profile picture, address, telephone number, and institution.
  • Your Messages. Every single message which may include a picture is end-to-end encrypted. This means that your messages are encrypted to protect against us and third parties from reading them.
  • Your Connections.
  • Customer Support. You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

Automatically collected information

  • Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
  • Transactional Information. If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.
  • Device and Connection Information. We may collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features.
  • Cookies. We may use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services.

How we use information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

  • Our Services. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services.
  • Advertisement. For the moment we have no intention to introduce third party banner advertisements.

Assignment, change of control, and transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Law and protection

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to:

  • respond pursuant to applicable law or regulations, to legal process, or to government requests;
  • enforce our terms and any other applicable terms and policies, including for investigations of potential violations;
  • detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or
  • protect the rights, property, and safety of our users, and our company.

Our global operations

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to Europe where we use our facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates to our policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Contact us

If you have questions about our Privacy Policy, please contact us.